$5,000, one time. waived on annual prepay.
pricing · effective 19 jul 2026
two lines,
two lines,
and only two_
a platform fee your organisation pays whatever it is running, and a study line per active study. no per-seat licence, no module tiers, no per-integration fee. everything on this page is the list price, and you can work out your own number without booking a call.
state of play, stated first: no sponsor has accepted one of our study lines yet. there are no customer references on this site because there are none to publish. the justifications below are published fee schedules and payroll arithmetic, not results.1
- platform fee
- $6,000 / year
- study line
- $300 / study / month
- study lines
- 8 × $3,600 = $28,800
- total, year two
- $34,800
- total, year one
- $28,800 — platform waived
annual prepay · implementation waived
02
the platform fee, and the study line_
the platform fee is what your organisation pays to exist on _sync. it does not move with study count. the study line is what a single active study costs, and it turns everything on.
the study line
$300 per active study,
per month. everything on.
$3,600 per study per year. every module, every vendor connection, unlimited integrations. there is no cheaper configuration to argue about and nothing to switch off, because a record you can only partly hold is not the product.
contract research organisations: $750 per study per month, covering every participating site on that study.
a study bills from the month it is built to the month it closes out — a status, not a monthly judgement. a study with no activity for two consecutive quarters bills at half rate until activity resumes. closed studies stay readable, free, forever. there is no per-seat licence, so coordinators are never a cost.1
the platform fee_
site
one research site.
$6,000 / year
$500 / month, per organisation — waived in year one
- study line $300 per active study per month
- no per-seat licence — coordinators are never a cost
- free read access to closed studies, permanently
- implementation $5,000, waived on annual prepay
network
up to five sites, one organisation.
$18,000 / year
$1,500 / month, per organisation — waived in year one
- study line $300 per active study per month
- everything in site, across every location
- one agreement, one invoice
- implementation $5,000, waived on annual prepay
cro
up to ten sites per study.
$30,000 / year
$2,500 / month, per organisation — waived in year one
- study line $750 per study per month, all participating sites
- multi-site study administration
- sponsor agreements from $250,000; sovereign tenant from $400,000
- implementation $5,000, waived on annual prepay
what moves the number_
implementation
multi-year
two years −10%. three years −15%. prepaid multi-year a further −3%.
renewal
renewal increases capped at CPI+5%.
above the rate card
sponsor agreements from $250,000. sovereign tenant from $400,000. these are quoted, not listed.
the platform fee is fixed whatever your study count and sits inside the roughly $25,000 a site director commits without going to finance.2
03
in year one, the platform fee is waived_
the platform fee is the only line no sponsor will reimburse. it is an organisation cost, and a trial budget has nowhere to put it. so we take it off the first year entirely.
what that means on the invoice
in your first year, every dollar
you pay us is a line you can put
in a sponsor budget.
a site running eight studies pays $28,800 in year one instead of $34,800, and all of it is study lines — the portion that is designed to be presented per study in a trial budget. in year two the platform fee starts, at $6,000.
year one, 8 studies, site tier
platform $0. study lines $28,800. total $28,800, and 100% of it is recoverable in principle.
year two onward, same site
platform $6,000. study lines $28,800. total $34,800, of which $28,800 is the recoverable portion.
"recoverable in principle" is doing work in that sentence. it means the line has somewhere to sit in a trial budget. it does not mean a sponsor has paid one. none has.
04
why this number, and not a different one_
two justifications, both of which you can check without us in the room. one is what other institutions already publish. the other is your own payroll.
a. it sits inside a band US institutions already publish_
these are technology lines on published fee schedules, annualised per study. our $3,600 per study per year is inside the band.
per study / yrinstitution, and how many technology lines it publishesschedule
$2,400UMN CTSI / Florence — 2 linespublished
$3,000UMass Chan — 2 linespublished
$4,250LSU HSC CTO-1000 — 4 linespublished
$4,725Lurie Children's FY2026 — 2 linespublished
$3,794Johns Hopkins Medicine FY2024 — 5 lines, annualisedpublished
$3,600_sync study line — one line, every module, unlimited connectionsour price
the limit of this argument: above roughly $4,250 there is no published schedule to point at. that is the ceiling of the evidence, not a statement about what a site would pay. the Johns Hopkins line is worth reading closely, because it did not go the way we expected — their total ask dwarfs anything academic, but the specific lines that recover software cost land at $3,794 a study-year, below the academic $4,250. two independent institutions, derived by different methods, bracket the same number.
b. it is a fraction of coordinator payroll_
at a fully loaded clinical research coordinator cost of $100,000, and roughly 7 studies per coordinator, the whole _sync bill — study lines at $300 a month plus the platform fee — works out as a share of what the site already spends on coordinators.
4-study site
20% of CRC payroll
- $20,400 a year, all in
- one coordinator carries the load
8-study site
35% of CRC payroll
- $34,800 a year, all in
- the median site in the CRIO data
18-study site
24% of CRC payroll
- $70,800 a year, all in
- coordinator count rises with studies
between a fifth and a third of coordinator payroll, across the sizes we have modelled. it is a range and it moves with how the 7-studies-per-coordinator assumption rounds at your size. it is not a constant, and we will not present it as one.
05
what a sponsor will carry_
the study line is built to be presented per study in a trial budget. how much of it comes back depends entirely on whether the negotiator has a precedented line schedule in hand or just a number.
with a precedented line schedule
the recovery rate is 69%.
the negotiator is not defending our price. they are matching lines four named institutions already publish.
with just a number in a budget
the CRIO blended expected value is $947 per study.
27% of 787 US site budgets carried a specific invoiceable technology line at all — 47% among organisations actively asking for one. the average was $2,012 where it was granted.
the median 8-study site, worked through_
pays gross$34,800
recovers at 69%$19,872
nets$14,928
of median site revenue1.8%
$3,600 per study across 8 studies, plus the $6,000 platform fee. the net $14,928 is 1.8% of the $843,000 median site revenue CRIO measures. arithmetic on published prices and one published recovery rate — not a projection of savings, and not a forecast of what your sponsors will do.
the thing we are not going to bury
no sponsor has accepted one
of our study lines yet.
the line format exists, the invoice format exists, and the precedent schedules above are real and public. none of that is the same as an executed budget. when a sponsor accepts one we will say so here, with the date.
06
the budget lines to hand a sponsor_
six named lines a site can put in a trial budget, each carrying the institution that already publishes it. the point is the framing: your negotiator is not defending our price, they are matching what four named institutions already charge.
budget linethe institution that already publishes itcadence
technology start-upLSU $1,000one time
eRegulatory maintenanceLSU $500 / yr · UMN / Florence $600 / yrper year
eConsent administrationnamed on site schedules; we hold no published dollar figure to cite, so the negotiator sets itper study
remote source accessnamed on site schedules; we hold no published dollar figure to cite, so the negotiator sets itper study
records retentionLSU $750 · UMass $2,000 · Lurie $2,025one time
administrative close-outLSU $1,000 · UMass $1,000one time
generating this pack from your own schedule of assessments is committed, and it is inside the same study line — there is no upgrade to buy_
- the sponsor budget pack GA ——
your schedule of assessments comes back as budget lines, each one carrying the published fee schedule that already charges for it. you hand it to the sponsor; you keep the number.
a dash means engineering has not given us a date yet, and we would rather show you the gap than invent one. when a date is set it appears here, and when the thing ships the badge changes. it is not priced separately. until it ships, the six lines above are the pack, and you assemble it by hand.
07
work out your own number_
list prices only. no discount is applied here, and nothing is sent anywhere — this runs in your browser and stores nothing.
$300 per active study per month, everything on.
platform fee$6,000
study line, per year$28,800
total, per year$34,800
year one — platform waived$28,800
multi-year is applied on the order form, not here: two years −10%, three years −15%, prepaid multi-year a further −3%, renewal increases capped at CPI+5%. sponsor agreements from $250,000 and sovereign tenant from $400,000 are quoted separately.1
08
questions we get asked_
01why is it per study and not per seat?+
because a per-seat licence taxes the thing you want more of. the moment a coordinator costs money to add, someone starts sharing logins, and a shared login destroys the audit trail that is the whole point of the record.
a study is also the unit a trial budget is written in. a seat is not. $300 per active study per month is a number that can be presented per study to a sponsor; a seat count cannot be. coordinators are never a cost.
02what happens when the platform fee comes back in year two?+
it appears at the list price for your tier: $6,000 a year for a site, $18,000 for a network, $30,000 for a CRO. it is not a discount expiring into a higher number than the one on this page.
for an eight-study site that is $28,800 in year one and $34,800 in year two. the study lines do not change. renewal increases are capped at CPI+5% on multi-year commitments, and two years takes 10% off, three years 15%, prepaid multi-year a further 3%.
03we already have a CTMS.+
most sites we speak to do. the question is whether it holds the record or coordinates around the vendor portals. if it genuinely holds the record, keep it and do not buy this.
the sync map answers that in an hour, free, and you keep the map either way. if the answer is that your CTMS is holding it, we will say so.
04the sponsor mandates the EDC. does that break this?+
no. every EDC is a connection, not a competitor. the sponsor picks it and it plugs into the record.
connections are never metered. there is no per-integration fee, no list of which ones cost extra, and no integration count on your invoice — the study line covers unlimited connections at $300 per active study per month.
05will a sponsor actually pay for it?+
no sponsor has accepted one of our study lines yet. that is the honest answer and we are not going to soften it.
what exists is the line format, the invoice format, and six budget lines carrying published fee schedules from four named institutions. the modelled recovery is 69% with a precedented line schedule and $947 per study with just a number. when a sponsor accepts one, we will say so on this page, with the date.
06what if we shrink?+
the study line only bills active studies. a study is active when it is enrolling, or in follow-up with data activity that month. when it stops being either, it stops billing.
closed studies stay readable, free, forever. you do not pay to keep reading a trial you already ran, and you do not pay per coordinator, so a smaller site is a smaller invoice rather than the same invoice.